Effective date: January 1, 2023
The Cortland County Convention & Visitors Bureau ("CVB", “us”, “we” or “our”) operates the www.crowncityrising.com website (the “Service”), a campaign initiated to inform the City of Cortland and visitors about the Downtown Revitalization Initiative.
This privacy notice discloses the privacy practices for www.crowncityrising.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection And Use
All the different types of messages you may receive shall be known collectively as the "Programs."
By opting into the Crown City Rising texting platform, you agree to receive recurring automated marketing and informational text (e.g. SMS and MMS) messages from Crown City Rising, the Downtown Revitalization Initiative campaign run by the City of Cortland, the Cortland County Business Development Cooperation (BDC) and the CVB, to the mobile telephone number you provided when signing up. Consent to receive automated marketing text messages is not a condition of any purchase. Message and data rates may apply. Check with your mobile operator for details.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Crown City Rising, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
Supported Carriers include: U.S.: *AT&T Wireless, Boost Mobile, Metro PCS, Sprint, T-Mobile, Tracfone, Verizon, Virgin Mobile USA, and C-Spire & Associated Carriers (*carriers do not support MMS alerts, only SMS.) Canada: BCE Inc, MTS, Telus, Eastlink, Rogers, Freedom Mobile, SaskTel Mobility and Vidéotron. We may add or remove any carriers from any Program without notice. Also, Programs may not be available on all carriers. If your mobile operator is not supported, you will not receive a reply to your messages. Some operators may not support some services at the prices offered. Pre-paid users may not be able to participate - check with your mobile operator. Carriers are not liable for delayed or undelivered messages.
You may opt out of our texting program at any time by texting STOP to (207) 804-3783.
For support regarding the Program, text HELP to (207) 804-3783 or email us at firstname.lastname@example.org. Please note that the use of this email address, or texting HELP to the Program’s phone number is not an acceptable method of opting out of the program. Opt-outs must be submitted in accordance with the procedures set forth above.
You may opt out of our email subscription at any time by emailing email@example.com,
BY OPTING INTO OR PARTICIPATING IN ANY OF THE PROGRAMS, YOU ACCEPT AND AGREE TO THESE TERMS, INCLUDING, WITHOUT LIMITATION, YOUR AGREEMENT TO RESOLVE ANY DISPUTES THROUGH BINDING, INDIVIDUAL-ONLY ARBITRATION WITH JURY TRIAL AND CLASS ACTION WAIVERS, AS DETAILED IN THE "DISPUTE RESOLUTION AND ARBITRATION AGREEMENT" SECTION, BELOW (THE "AGREEMENT").
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Postal code, City
The CVB, the BDC and the City of Cortland are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, SMS or another direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Use of Data
The CVB uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website, firstname.lastname@example.org.
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
It is possible to opt-out of data collection by using the following resources:
Network Advertisers Initiative Consumer Opt-Out: http://www.networkadvertising.org/choices
Google Analytics Opt-Out Plugin: https://tools.google.com/dlpage/gaoptout
Disclosure Of Data
The CVB may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Crown City Rising
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.